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📋 New / Pending
0
📞 Callback Due
0
⭐ Interested
0
🎉 Converted / Order
0
❌ Lost / Dropped
0
Daily Enquiries & Acquisition Register
0
Fields: Date • Customer • Channel • Service • Assigned Agent • Status • Actions
| Date / Time | Customer Name & Phone | How CX Arrived (Channel) | Service Enquired | Assigned Agent | Status | Calls / Msgs | Remarks / Callback | Quick Actions |
|---|---|---|---|---|---|---|---|---|
| Loading daily enquiries register... | ||||||||
📑
Daily End of Day (EOD) Operational Report
Performance tracking for @Dolly Chouhan LB and @Ragini LB
Calls Done Today
--
Msgs Sent Today
--
Enquiries Received
--
Converted Orders
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Cancelled Orders
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DC
Dolly Chouhan LB
Receptionist & CRM Executive
📞 +91 6261319137
Calls Done
--
Msgs Sent
--
Enquiries
--
Converted
--
Cancelled
--
Win Rate
--%
Daily Target: 30 calls • 20 msgs
💬 WhatsApp Dolly
RL
Ragini LB
Receptionist & CRM Executive
📞 +91 9165435612
Calls Done
--
Msgs Sent
--
Enquiries
--
Converted
--
Cancelled
--
Win Rate
--%
Daily Target: 30 calls • 20 msgs
💬 WhatsApp Ragini
🎯 Customer Acquisition Channels (How CX Arrived)
📞
Inbound Call
--
💬
WhatsApp
--
📸
Instagram
--
👥
Referral
--
🌐
Website / Ads
--
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Walk-in
--
📱
Daily WhatsApp EOD Report Ready
Format ready to post in Laundry Basket Executive Management Group with all call, msg, enquiry and conversion figures.
📋
Daily Task List vs Achievement Tracker
Daily operational duties, marketing ideas, reception logging, customer care & fleet roster
Total Tasks
0
Completed
0
In Progress
0
Pending
0
Achievement Rate
0%
📋
Click on any staff member pill to isolate their queue, or "Everyone" for the full roster
Daily Execution Register
Virendra Overseer View| # | Assignee | Category | Task Description | Target | Achievement Log | Status | Notes / Remarks | Action |
|---|---|---|---|---|---|---|---|---|
| Loading daily task list... | ||||||||
💰
Daily Pending Payment & Delay Order Strategy
Report prepared for: @Sourabh Everika · Month-End Dues Maximization
Total Pending Dues
₹0
0 orders pending
High-Ticket Targets (≥ ₹1k)
₹0
0 key accounts
In-Flight / Delay Pipeline
0
Processing / In Transit
Month-End Closure Target
100%
Target: 31st Oct 2026
🎯
Active Sprint
Month-End Revenue Maximization Drill (26 - 31 Oct)
Concentrate recovery on the top accounts representing over 80% of outstanding store receivables. Collect dues at the doorstep prior to laundry handover and send instant WhatsApp UPI QR reminders.
1.
Top 5 Focus: Dilip Shukla (₹12,950), Ajit PT (₹2,375), Narendra (₹2,100), Amita Saxena (₹1,200), Swati Sharma (₹1,000) recover ₹19,625 alone!
2.
Doorstep Rider Protocol: Enforce zero handover without cash or verified UPI screenshot for all 'Out for Delivery' orders.
🔥
Direct Action Links
Priority High-Ticket Recovery Accounts
| Order ID | Customer Name | Phone | Order Status | Date | Pending Amount | Action Plan | One-Click Remind |
|---|---|---|---|---|---|---|---|
| Loading high-ticket target orders... | |||||||
📅
Expand any day to view individual order details
Day-Wise Pending Payments Breakdown
Loading day-wise pending registers...
🚚
Orders in processing or delivery route
Day-Wise Active & Delayed Order Pipeline
Loading active pipeline...
🏷️
4-Tier Category Pricing, Packaging & Sweet Delights
Official Rate Card, Chocolate Delights 🍫, Customer Care Limits & Membership Upsell
Tier 1
Non-Members
Normal
Everyday Economy Laundry
Steam Iron:
₹10/pc
₹8 net bill (20% off)
Dry Cleaning:
₹105/pc
Min Quantity:
10 pcs (for Free P&D)
📦 Packaging: No packaging
Sweet Delight
Tier 2
🍫
Standard
Hygienic Care + Delight
Steam Iron:
₹16/pc
5% Disc Next Time
Dry Cleaning:
₹135/pc
Upto 5% Disc + Free P&D
Next Visit:
5% Discount
🍫 Packaging + Chocolate
Best Value
Tier 3
🍫
Premium
Executive Wardrobe Care
Steam Iron:
₹17/pc
20% Flat Next + Free P&D
Dry Cleaning:
₹150/pc
15% Flat Next + Free P&D
Pickup & Delivery:
FREE ALWAYS
🍫 Packaging + Chocolate
VIP Elite
Tier 4
👑🍫
Exclusive for You
Bespoke Couture & Concierge
Steam Iron:
₹25/pc
25% Discount
Dry Cleaning:
₹150+ / Couture
Pickup & Delivery:
FREE PRIORITY
🍫 Packaging + Chocolate
🍫
Packaging & Chocolate Protocol
❌
Normal Tier: Strictly No special packaging (everyday polythene bag only). No chocolate.
✅
Standard, Premium & Exclusive: Must include full protective hanger/suit packaging + Complimentary Chocolate 🍫 in every delivery bundle!
🛡️
Customer Care (CC) Negotiation Guardrails
Strict Rule for Normal Customers: Maximum discount permitted from Customer Care is strictly capped at 10% from CC only. Do not exceed 10%.
Repeat Customer Membership Upsell: If the customer orders repeatedly or asks for recurring discounts, pitch the official Membership Card:
🎟️ 6 Months: ₹129/-
👑 1 Year: ₹149/-
🧮
Instant net bill & packaging check
Front Desk & Telecaller Live Rate Calculator
Net Estimated Amount
₹80
Rate: ₹10/pc with 20% discount applied = ₹8 net intact
📦 No special packaging